Shipping Origin: All orders are shipped from warehouses in mainland China.

Delivery Times (European Union)

Standard Shipping: Estimated 10–18 business days
Expedited Shipping: Estimated 5–10 business days

The timeframes above are estimates and do not include customs clearance time. Cross-border shipments may experience additional delays due to customs inspections at the destination; such delays are beyond the merchant's control.

Shipping Costs

Western Europe (Germany, France, Italy, Spain, etc.): Standard $4.20 / Expedited $5.00
Eastern Europe (Poland, Czech Republic, Hungary, etc.): Standard $3.80 / Expedited $4.60

Customs Clearance, Duties, and Taxes: Packages may be subject to import duties and Value Added Tax (VAT) in the destination country; these costs are the buyer's responsibility. We recommend checking applicable tax rates with local customs authorities before placing an order.

Order Tracking: You will receive a confirmation email containing a tracking number after shipment, allowing you to check the real-time status of your package via the carrier's website.

Returns and Cooling-off Period: In accordance with the EU Consumer Rights Directive, you have the right to return items without providing a reason within 14 days of receipt. Please refer to our refund policy for details.

Contact Us: For questions regarding delivery, please email: alixgb@zohomail.cn